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JavaScript errors seen in Internet Explorer 10 or 11 as a result of .NET...

SymptomsWhen using Internet Explorer 10 or 11, one of the following problems is encountered:The user interface seems to lock up.Buttons do not function when clicked.A HTTP 400 error occurs when logging...

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Vulnerability Reporting and Security Fixes

How does Thycotic handle vulnerabilities reported by customers?When a vulnerability is reported by a customer:Thycotic starts a Security Incident checklist.Thycotic confirms receipt of the...

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"Unable to connect to the remote server" occurred during upgrade or installation

During Step 4 of the installer or upgrader, you may receive the following message:WebException Unable to connect to the remote serverThis occurs when your server does not have outbound access to...

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HTTP Error 404.2 - ISAPI and CGI Restrictions

SymptomAn HTTP 404.2 error code is received when the ISAPI / CGI Restrictions is preventing the .NET Framework 4.5.1 from running.ResolutionOpen Internet Information ServicesSelect the Server in the...

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Securing with HTTP Strict Transport Security (HSTS)

An additional layer of security for HTTPS / SSL is Strict Transport Security (HSTS).  HSTS allows Secret Server, Password Reset Server, or Group Management Server to inform browsers that it should only...

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IIS handling of tilde character

A potential security vulnerability exists in IIS where requests containing the tilde character can be used to retrieve a list of the 8.3 version of file names and folders that contain tilde. Our...

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Configuring proxy settings for an IIS website

To configure IIS to use your company's proxy settings we need to edit the root web.config file located in C:\inetpub\wwwroot.Using a text editor open the file, and add the following: <system.net>...

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Debugging Secure LDAP

Debugging Secure LDAP (LDAPS) At the high level, 3 things must ​be in place in order to connect with LDAPS to a domain controller.The Domain Controller must have a valid certificate in its Local...

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Resolving Error "Illegal operation attempted on a registry key that has been...

CauseSee full error in event logs at the end of this article. This error sometimes occurs if a logoff event is generated and the resolution below is not configured. This may occur when an app pool's...

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Creating custom themes with the Theme Roller

As of Secret Server version 8.6.000000, and Password Reset Server 5.0.000000 administrators can create custom themes using a built-in visual designer: 1. From the Administration menu, click More... and...

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